Delivery Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.  

Delivery Time

Estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within 4 business days of the date of your order. Business day means Monday to Friday, except holidays.

Please note we do not ship on [Sundays] or [Holidays].

Delivery within the United States Using First Class Mail: 4-10 business days
Delivery within the United States Using Priority Mail: 4-5 business days
Delivery within the United States Using Express Mail: 1-4 business days

Date of delivery may vary due to carrier shipping practices, delivery location, a method of delivery, and the items ordered. Products may also be delivered in separate shipments.

Damaged Items in Transport 

If there is any damage to the packaging on delivery, contact us immediately at sales@cillyitems.com.

Questions

If you have any questions about the delivery and shipment or your order, please contact us using our contact form for quickest response times.